Privacy Policy

We respect your privacy. This page explains what we collect when you shop with Sodaiora and how we use it.

What we collect

• Your name, mobile number, email and delivery address when you order or create an account.
• Your order history, so you can reorder and we can help with returns.
• Your location, only if you allow it, to find the branch nearest to you.
• Basic technical data (browser, pages visited) to keep the site working and safe.

How we use it

• To pack, deliver and support your orders.
• To send order updates by SMS, phone or email.
• To improve our products, prices and service.
• We send offers only if you subscribe, and you can stop them any time.

Who we share it with

We never sell your data. We share only what is needed with our delivery riders and payment providers to complete your order, or when the law requires it.

Payments

Cash is paid on delivery. For Bangla QR payments we only keep the transaction ID to confirm your payment. We never see or store your card or mobile-banking PIN.

Your choices

You can see and update your details in your account, or ask us to delete your account by contacting us.

Contact

Questions about privacy? Call our hotline or email our email.